Privacy Policy

Introduction

Thank you for choosing Uncoder. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and what rights you have regarding your personal data.

This Privacy Policy applies when you visit our website, register for our programs, contact us, attend our classes, use our learning platform, or interact with our services in any way.

Information We Collect

We collect personal information that you voluntarily provide to us when you register, fill out forms, contact us, enroll in a program, attend classes, or interact with our team.

The information we may collect includes:

• Name
• Email address
• Phone number
• City, state, or country
• Educational background
• College or company name
• Work experience
• Program interest, such as Software Engineering or Data Engineering
• Payment and billing details
• Messages, queries, feedback, and support requests

Information Collected Automatically

When you visit our website or use our platform, we may automatically collect certain technical information. This information helps us improve website performance, security, and user experience.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of visit
• Referral source
• Usage behavior on our website or platform

Information From Other Sources

We may receive limited information about you from third-party platforms, marketing partners, payment providers, social media platforms, analytics tools, or publicly available sources.

This may include your name, contact details, social media profile information, employment details, or interaction history with Uncoder advertisements or campaigns.

How We Use Your Information

We use your information for the following purposes:

1. To create and manage your account.
2. To process program registrations and enrollments.
3. To provide access to classes, recordings, assignments, and learning resources.
4. To communicate with you about programs, schedules, updates, and support.
5. To respond to your questions, complaints, or service requests.
6. To process payments, invoices, refunds if applicable, and billing records.
7. To improve our website, platform, curriculum, and services.
8. To send important administrative updates.
9. To send marketing and promotional messages, where permitted.
10. To prevent fraud, misuse, unauthorized access, or security issues.
11. To comply with legal, tax, accounting, or regulatory requirements.

Programs and Learning Services

Uncoder offers learning programs including Software Engineering and Data Engineering. When you enroll in these programs, we may use your personal information to provide learning support, mentor assistance, doubt resolution, project feedback, career guidance, mock interviews, and student community access.

Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third parties when required to operate our services.

We may share information with:

• Payment gateways and billing service providers
• Website hosting and cloud service providers
• Email, SMS, and communication service providers
• Analytics and performance monitoring tools
• Marketing and advertising platforms
• Mentors, instructors, and support team members
• Legal, tax, accounting, or compliance advisors
• Government authorities if required by law

Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar tracking technologies to collect and store information about your browsing activity. These technologies help us remember preferences, analyze traffic, improve website performance, and deliver relevant content or advertisements.

You may disable cookies through your browser settings. However, some parts of our website or platform may not function properly if cookies are disabled.

Social Logins

If we allow you to register or log in using third-party accounts such as Google, Facebook, LinkedIn, or similar platforms, we may receive certain profile information from those services.

This may include your name, email address, profile picture, and other information made available by the third-party platform based on your privacy settings.

Marketing Communications

We may use your contact information to send updates about Uncoder programs, offers, webinars, workshops, events, and learning resources.

You can opt out of marketing communications at any time by following the unsubscribe instructions in our messages or by contacting us directly.

Testimonials and Student Stories

We may publish testimonials, reviews, success stories, project work, or feedback provided by students. If such content includes personal information, we will use it only with appropriate permission where required.

If you want your testimonial removed or updated, you may contact us using the contact details provided below.

Data Retention

We keep your personal information only for as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, resolve disputes, maintain business records, and comply with legal obligations.

When we no longer need your personal information, we may delete, anonymize, or securely store it according to our internal policies and applicable laws.

Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

Your Privacy Rights

Depending on applicable law, you may have the right to access, update, correct, or delete your personal information. You may also request that we restrict or stop certain uses of your data.

To make a privacy-related request, please contact us using the email address listed at the end of this policy.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Third-Party Links

Our website may contain links to third-party websites, tools, payment pages, or platforms. We are not responsible for the privacy practices, content, or policies of those third-party services.

We recommend reviewing the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of our website or services after changes are posted means you accept the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@uncoder.com